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Careers

We’re always looking for smart, forward-thinking problem solvers to join our team.  Through the use of our technology platform, and our patient-focused approach to service, we help non-profit hospitals and health centers  provide helpful home delivery pharmacy services and gain insight into their patients’ care.

Benefits:

  • Generous Health Benefits for Employees
  • Simple IRA w/ 3% full match for qualified full-time employees

To apply: Read Carefully!  We receive a lot of resumes and have a process for sorting through them.

To apply for an opening, please contact us in the following manner:

Step 1. Enter the position you are applying for in the subject line of the email.  If you are applying for a part-time position please also note this in the email subject by inserting the phrase “Part Time”  (ex. Patient Enrollment Representative Part Time)
Step 2. Paste your cover letter into the body of the email
Step 3. Attach your resume as a .pdf file to the email – be sure to include your name in the file name of the resume you attach (johnwdoeresume.pdf for example).
Step 4. Send the email with the attached resume to careers@equiscript.com

Current Openings

SQL Developer

Equiscript, LLC is seeking a highly organized, motivated professional to join our team as a SQL Developer.

SQL Developer

The chosen candidate will work closely with team members to import and model data from our hospital and health center clients.  Using SQL Server 2012, you will be responsible for automation of data uploads, ensuring that data flows into our Salesforce.com instance accurately, and assessing client opportunities as reflected in their patient data. This position plays an integral part of our overall development. We are looking for energetic applicants with a strong desire to work efficiently and produce accurate, rapid results.

Duties:

  • Design, develop, test, and deploy solutions based on SQL Server 2012
  • Collaborate closely with team members during new client implementations to ensure that data is complete and accurate
  • Assist in the development of process documentation
  • Help to redesign the current database to make it more scalable for the growing demands of our company

Education Requirements:

  • Bachelor’s degree in Computer Science, Information Systems, or Business Administration with a 3.5 GPA or higher

Preferred Experience:

  • At least 5 years experience with SQL Server 2008 and/or 2012 and Microsoft.NET.
  • Experience with SSIS, SSRS and Salesforce.com a plus
  • Healthcare Experience is a plus

Additional Information:

  • Cleared background check required.

Employment Information:

·        Position located in Mount Pleasant, SC

·        Benefits include health plan, dental, vision, paid time off

·        Simple IRA with 3% match

 

Pharmacy Technician

Equiscript, LLC is seeking a highly organized, motivated professional to join our team as a Pharmacy Technician.

Pharmacy Technician

The Pharmacy Technician will work under the supervision of the Program Efficiency Specialist to provide support for patients who have newly enrolled in our program.  You will be responsible for collaborating with our sales team, health care provider clients, and our partner pharmacies to ensure patients’ prescriptions are filled in a timely manner and that patient service expectations are exceeded.  This involves monitoring patients’ progress, communicating with the parties involved, and keeping patients informed of updates.

The Pharmacy Technician will play an important role in building our programmatic efficiencies and in building relationships with our patients.

This position involves working with patients over the phone.  You must be focused, personable, detail oriented, and strategic.  You must be passionate about providing excellent patient care.

Key activities include:

  • Monitoring outstanding patients to ensure that their prescriptions are processed, filled, and delivered prior to need-by dates
  • Communicating updates and program expectations to patients
  • Helping patients understand the importance of medication adherence, and noting patients who aren’t adherent, so that we can notify their medical team
  • Providing exemplary patient service and care
  • Working as part of a team to achieve company goals
  • Working with Salesforce.com (Salesforce experience helpful, but not required)
  • Working with the Program Efficiency Specialist to ensure that all prescription requests have been sent to our pharmacies in a timely manner, tracking those that have not and removing process barriers.
  • Addressing client concerns, problem solving, and process improvement initiatives
  • Providing clear, timely patient support so that we can enroll patients and keep them happy

Professional Qualities:

The successful candidate for this position will be efficient, proactive, personable and willing to perform a wide variety of tasks.

  • Excellent oral and written communications skills
  • Attention to detail and accurate documentation in patient and client accounts
  • Must be able to demonstrate patience and empathy when dealing with patients
  • Must be able to communicate drug and medication information appropriately
  • Must be highly organized and able to handle and prioritize multiple simultaneous requests in order to be sure that tasks are completed in a timely manner and deadlines are met
  • Must be able to work independently and be proactive
  • Must have good problem solving skills, be resourceful and take initiative
  • Must have computer aptitude, and be able to work comfortably in a web-based system that uses extensive reporting to identify service risks for resolution

Preferred Experience:

  • 2-3 Years medical practice or pharmacy experience, or certified Pharmacy Technician with customer service experience
  • Practical understanding of medical terminology and medications
  • Saleforce.com experience and knowledge is a plus, but not required
  • Proficient in Microsoft Office

Physical Requirements:

  • Ability to work full-time in a phone-based office environment.

Additional Information:

  •   Cleared background check required.

Employment Information

  •        Position located in Mount Pleasant, SC
  •        Benefits include health plan, dental, vision, paid time off
  •        Simple IRA with 3% match

Inside Sales Professional – for Non Profit Health Centers and Hospitals

Telephone based sales for Non-Profit Health Care Providers.

Would you like a to find a role in a fast growing company where you can make a great living, have a good time, and help people every day?

Equiscript offers patients the opportunity to participate in a home delivery pharmacy service that is closely managed with their physician. The program provides convenience for patients and additional personal patient care to ensure their health.

We partner exclusively with safety net providers – not for profit community health centers and hospitals – and profits generated through our program are directly reinvested into the communities from which they are earned. To learn more about the program, and how it benefits our clients and patients, please visit www.equiscript.com

Inside Sales Professional

Equiscript, LLC is looking for Inside Sales Professionals that can effectively enroll patients by communicating the value of the Equiscript program and its benefits to our clients’ patients.  This is a sales job.

The ability to read a script is not enough! We are looking for people that want to use their natural sales and influence skills, knowledge and personality to engage patients and educate them about a service that can help ensure they have the medications they need to stay healthy.  The successful Patient Sales Professional will maximize opportunities by taking responsibility for the relationship with the patient through consistent, effective follow-ups.  Just as no two people are alike, no two conversations with patients will be alike.  The Patient Sales Professional will integrate their training in the program and the healthcare industry in general to ensure that patients fully understand the opportunity that the program provides without needing scripted answers.  The Patient Sales Professional will drive the patient enrollment through all steps to ensure that the patient’s prescriptions are received and the medications are shipped by the pharmacy.  The patient depends on you, and you know that the sale isn’t complete until the medications ship!

Most of the patients that we call have multiple prescriptions (more than 8 in most instances) that they are picking up from multiple pharmacies. It will be your job to introduce this program to the patient, explain how it will help simplify their life, and to make them comfortable transitioning their prescriptions to the home delivery pharmacy associated with the facility where they receive their medical care.

Why this is (and is not!) a sales role all at the same time.

We’ve found the word “sales” has different meanings to different people, so here is what this position is and is not.

The goal of the Inside Sales Professional is to contact patients, explain the Equiscript program and convince the patients that it will be to their benefit to move their prescriptions from their current pharmacy to their physician’s home delivery pharmacy. They are already having the medications filled; you must be able to effectively explain to them why they should have them filled at their physician’s pharmacy, instead of their current pharmacy.

It is:

It is not;

Being enthusiastic about a very helpful service

Order taking- we are calling people we care about, not just a blind list.

Successfully communicating to prospective patients the value of the program in a way that is responsive to patient’s needs and values, so they can understand its benefits

Reading a script

Understanding how to sell to people with different personality types

“Smile and dial” or volume calling

Being an excellent representative of each of our clients

A low level job without importance

Calling patients who are known by name and respected by our clients, and treating each patient as if they are the most important person you will ever speak to

An “anonymous” list of sales prospects

Being empathetic with the challenges people face related to their health – and life in general

An un-engaged position; you must truly care

An opportunity to help someone!

A regular sales job

REQUIREMENTS:

  1. Good relationship building and sales abilities

  2. A desire to help people and empathy for their challenges

  3. Able to think and adapt quickly; able to turn a negative situation into a positive (many of the patients we call are sick and may not be feeling well)

  4. Enjoy solving customer problems in a patient and understanding manner

  5. Excellent client facing skills

  6. Capable of multitasking, specifically, navigating web pages while on the phone

  7. Exceptional communication and personal skills

  8. Have an easy-going but professional attitude

  9. Comfortable being on the phone all day

  10. Previous call center experience helpful

  11. Past personal experience helping others with their insurance, prescriptions and/or medical care is a plus, but not required.

Compensation

  • Position is a base salary with significant commission potential

  • Achievable targets with income potential in excess of $50,000 per year

  • Retirement Plan

  • Generous Health Benefits

Required Hours: This position requires the availability to work from 9AM-6PM three weekdays/week and 11AM-7PM the other two and requires availability every third Saturday from 9AM-1PM.

This position is in based in our offices in Mt. Pleasant, SC

 

© Copyright 2013
Equiscript. All rights reserved.

Equiscript LLC
474 Wando Park Boulevard,
Suite 200
Mt. Pleasant, SC 29464
877-568-4115

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