Client Stories

Hear how Equiscript is making a difference in communities across the country.

How Valley View Health Centers Expanded Services with 340B


LifeSpan Health Reaches Rural Patients with Medication Delivery


"There’s a big difference in terms of the personal connection that the Equiscript team has with our patients. There were many patients who felt isolated and alone… and it meant so much to them to have someone to talk to them in a caring and compassionate way. That personal attention we know, for sure, will ultimately impact the health outcomes for that patient."

Eileen McManus, VP of Operations
Hudson River Healthcare
Peekskill, NY

"We recently suffered a closure of our only hometown pharmacy. People have had to start driving into the next town to pick up their prescriptions. What used to be a 15 min drive for some has turned into a 45 min drive. Patients being able to receive these meds from home has been a great lifesaver for some."

Thea Buchanan, CPhT
340B Program Coordinator
Bakersville Community Medical Clinic
Bakersville, NC


“A couple of years ago, I was approached about starting a 340B mail order and retail network pharmacy program for my rural hospital and rural health clinics.  I was skeptical when they told me we could earn $300,000 - $500,000 a year on this program, but I thought whatever we made would be more than we are making now.  So, I decided to give it a try and it has been better than we ever expected. This month my CFO estimated we will net $750,000 next year on these programs. It just might be the program that keeps our doors open!  One more thing, the customer service for my patients and my staff has been great. I had a lot of objections about the change process but I never hear them anymore. It really is as simple as changing where you send a prescription to.”

Todd Eppler, CEO
DeSoto Regional Health System
Mansfield, LA


“I feel that Equiscript is another vital piece in the FQHC model, and they have truly come alongside as a partner to help remove barriers for PHS patients. From our first contact with Equiscript to our continuing relationship, the leadership and staff has been exceptional and full of integrity. This program has allowed PHS to further empower our patients to receive patient-centered care that is less burdensome and right inline with our mission of improving access and lowering overall costs for our patients and the healthcare system.”

Stephen Roller, CMO
Primary Health Solutions
Hamilton, OH


“We have found the Home Delivery program to be very beneficial to our patients who, for whatever reason, have chosen not to use our in-house pharmacy.  Many of our patients have transportation and/or health and disability issues that prevent them from traveling to pick up their medications. We have found that once many of our patients understand that this program not only benefits them but brings revenue back into the health center that allows us to provide programs and services for all of our patients they are willing to try the program.  We have had patients who have tried our pharmacy or the Home Delivery program and gone back to a local pharmacy that has been an establishment in their lives for many years and we encourage them to use that pharmacy if they miss what they are accustomed to. The fact that Equiscript is able to facilitate signing the patients up, making sure they are eligible and assisting them with follow up appointments and obtaining refills is crucial to the program’s success at our health center.  Our ability to work as a team has enhanced this program.”

Paula  J. Stover, RPh
Chief Programs Officer
Tandem Health Center
Sumter, SC


“Equiscript has allowed HealthNet to provide its patients with several services that standard mail-order pharmacies and brick-and-mortar pharmacies do not. These include services such as personal patient care advocates, prescription invoicing, home delivery, and unit-dose packaging. Not only does the partnership help increase patient access to medications, but it also benefits our organization and patients through the 340B program. The friendly and efficient staff is quick to respond to our patients’ and our organization’s needs.”

Andrew Gonzales, Director, Pharmacy Services
HealthNet, Inc.
Indianapolis, IN


"My experience with Equiscript has been more than pleasant from the very beginning! They have always exhibited the highest level of professionalism which is sometimes lacking in other organizations. They have always been very transparent and helpful."

David Taylor, Director of Pharmacy
Appalachian Mountain Community Health Center
Asheville, NC

"Partnering with Equiscript has helped us to serve many of our patients who have transportation issues. We are now able to make life easier for them through mail order pharmacy and easy billing."

Greg Redding, Director of Pharmacy
Marana Health Center
Marana, AZ

"I have had a wonderful experience with Equiscript. The staff is always so friendly and efficient and have been a pleasure to work with. We partnered with Equiscript because we were looking for a company that would help us with our patients that could not make it into our in house pharmacy due to problems with transportation. Once we partnered with them they were not only able to help us with those patients but also with patients who experienced adherence issues. Equiscript has helped us increase our 340B savings which we use to help sustain our in-house pharmacy, which in turn allows us to extend our 340B program to any individual in need of our services."

Ana Nicoletto, Director of Pharmacy
Centro San Vicente
El Paso,TX


"Equiscript has been a great service for our patients, especially because transportation is a major barrier for them. These services will help our patients have continuity of care, and fewer barriers in trying to receive the medications needed. The Equiscript staff is very helpful, and available when needed. We look forward to continuing this partnership while growing together."

Kiran Kaur, Nursing Supervisor
Ampla Health Lindhurst Medical & Dental
Olivehurst, CA


Ready to learn more?

We can tell you about how our program works, and give you a no-obligation estimate of how it may help you serve more patients and generate revenue for your organization.

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