Please join us in celebrating Justin Ford, Administrative Nursing Coordinator, at Cornerstone Family Health Care in Cornwall, NY. Justin is Equiscript's Site Champion Spotlight for April!
Site Champions play a significant role in the success of Equiscript home delivery pharmacy programs across the country. They serve as the primary point of contact between the Equiscript team, providers, and patients. Site Champions are super-organized, super-involved superstars who carry out the tasks necessary to make a successful pharmacy program.
Cornerstone Family Healthcare (Cornerstone) is a non-profit Federally Qualified Health Center (FQHC) with over 600 employees, serves more than 40,000 patients, and provides care in 16 sites throughout the region.
Equiscript Client Success Specialist, Kerry Tary nominated Justin for the Site Champ Spotlight award because “Justin is committed to the Equiscript partnership which is what makes him a great Site Champion. He is very thorough in his work, and I enjoy working with him.”
As an Administrative Nursing Coordinator, Justin said he loves knowing that he’s helping patients receive care that might not be available to them elsewhere and with Equiscript, he’s making a “direct and positive impact” on the health of their patients.
For Cornerstone, Justin said the main barrier to care for their patients is most likely transportation because “not all patients have a reliable form of transportation to get to their appointments or pick up their medications.” The Equiscript home delivery pharmacy program has been able to help alleviate some of the transportation issues patients have had. “The home delivery pharmacy program provides our patients a way to get the medication they need in a convenient and reliable way to manage their health conditions,” said Justin.
The home delivery pharmacy program has been especially helpful for patients at Cornerstone during the COVID-19 pandemic. Justin said, “The home delivery pharmacy has broadened during the COVID-19 pandemic. Patients who may have never thought about using a home delivery pharmacy are now interested because of the dangers and fear of leaving the house.”
Justin’s advice for other Equiscript Site Champions is to “check your portal on a consistent basis whether it’s daily, weekly etc. This will make updating your portal a part of your routine and it will never become overwhelming. Also, do not be hesitant to ask the Equiscript team for help. They always respond quickly and are happy to set up a meeting to answer any questions you may have or give you advice based on their experiences with other health centers.”
Site Champions help to ensure that patients get the best quality service and that they get their medications when they need them - which keeps patients happier, healthier, and more compliant with their healthcare. Thank you, Justin, for being a top-notch Site Champion!